Beyond Transfer of Training: Engaging System to Improve Performance

Book contents:

PART 1: ESTABLISHING THE FOUNDATION FOR PERFORMANCE IMPROVEMENT IN COMPLEX SYSTEMS
    1. Organizations as Complex Systems
    2. Stakeholders and Support for Performance
    3. The Performance Consultant

PART 2: TOOLS FOR STAKEHOLDERS TO IMPROVE PERFORMANCE
    4. Developing Stakeholder Strategies to Improve Performance
    5. Evaluation to Measure and Support Performance
    6. Partnering and Consulting with Managers

PART 3: APPLICATIONS OF PERFORMANCE IMPROVEMENT IN REAL-WORLD SYSTEMS
    7. Sleuthing Out Performance Consulting’s Best Partners
    8. Implementing Transfer of Learning to Performance in a Complex International System
    9. e-Learning and Support for Performance

Book cover

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